The Operational Client Manager is a key partner in delivering smooth and efficient pharmacy benefit operations for AffirmedRx clients, working closely with the Account Manager. This role serves as the primary point of contact for day-to-day benefit updates, issue resolution, and coordination with internal teams.
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The Site Support Solutions Manager EMEA position hires, develops, enables, and engages their team in Site Support Solutions to ensure an elevated level of performance and exceptional customer experience. The manager will provide daily support to all Site Support Solution team members to drive study results and help in the complexities of study operations. This is a managerial role with strong working knowledge of the clinical research industry, especially in the EMEA region.